Privacy Policy
Last updated: January 2026
At Captrixal S.A. (hereinafter, "Captrixal"), we are committed to protecting the personal information of our users in accordance with Argentine Law No. 25,326 on Personal Data Protection and its complementary regulations. This policy describes how we collect, use, store and protect your data.
1. Data we collect
We collect information that you directly provide to us when using our platform, including: full name, email address, telephone number, identity document (DNI or CUIL/CUIT), financial information necessary for investment operations, IP address and browsing data collected automatically through cookies and similar technologies.
2. Purpose of data processing
The personal data collected is used to: manage your account and facilitate real estate crowdlending operations, verify your identity in accordance with current regulations on money laundering prevention (UIF), send you communications related to your investment and project status, improve our services and user experience on the platform, and comply with applicable legal and regulatory obligations.
3. Legal basis for processing
The processing of your personal data is based on: your explicit consent when registering on the platform, the execution of the contractual relationship between you and Captrixal, compliance with legal obligations (CNV, UIF, AFIP regulations), and our legitimate interest in improving the security and quality of our services.
4. Data retention
We retain your personal data for the period necessary to fulfill the purposes described in this policy. Once the relationship has ended, data will be retained for the periods established by applicable Argentine legislation (Law No. 25,326 and CNV and UIF regulations), which may extend up to ten (10) years after the last recorded transaction.
5. Data sharing
We do not sell or rent your personal information. We may share your data with: regulatory entities (CNV, UIF, AFIP) when required by law, technology service providers that assist us in operating the platform under confidentiality agreements, and financial entities involved in investment operations. All data transfers to third parties are conducted in accordance with Law No. 25,326 and its regulatory provisions.
6. Your rights
As a data subject, you have the right to: access the personal information we store about you, request the correction of inaccurate or outdated data, request the deletion of your data when it is no longer necessary for the purposes for which it was collected, and object to the processing of your data in certain circumstances. To exercise these rights, you can contact us at info@captrixal.com. The National Directorate for Personal Data Protection (DNPDP), the supervisory body of Law No. 25,326, has the authority to address complaints and claims related to non-compliance with personal data protection regulations.
7. Security
We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure or destruction. This includes data encryption in transit and at rest, role-based access controls, and periodic security audits. However, no electronic transmission or storage system is completely secure, so we cannot guarantee absolute security.
8. Changes to this policy
We reserve the right to modify this privacy policy at any time. Changes will be published on this same page with the date of the last update. We recommend that you review this policy periodically to stay informed about how we protect your information.
9. Contact
If you have questions or concerns about this privacy policy or the processing of your personal data, you can contact us at: Captrixal S.A., Av. Corrientes 1284, Floor 8, Office B, C1043AAZ, City of Buenos Aires, Argentina. Email: info@captrixal.com. Phone: +54 11 5263-8190.